Returns & Exchanges

At GoldUnion UK, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Ship the Package

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized UK courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.